Bell has introduced a new suite of always-on Internet solutions designed to keep customers connected when Internet service is disrupted or the power goes out.
Built on Bell’s fibre, end-to-end network, these solutions will help Canadians to keep working, streaming, and staying connected when the unexpected happens, like service interruptions and power outages.
Wireless Internet Backup helps keep Wi-Fi connectivity running during a home Internet disruption by shifting Internet traffic to Bell’s wireless network with no additional fees or equipment required. When an Internet service disruption (as defined by Bell) occurs, up to 50GB will be applied per Bell Mobility telephone number for up to three days. Once the 50 GB per phone number is used or expires, your mobile data usage will revert to and charge your regular monthly data plan(s). Exclusive to Bell customers with both Internet and mobility services, it uses a compatible Bell mobility device as a hotspot to keep your modem connected, so Wi-Fi devices stay online.
The feature is available now to all new Pure Fibre Internet and current Giga Hub 2.0 customers who have Mobility from Bell on one bill across Ontario and Quebec, with expanded modem compatibility coming soon.
Bell’s Pure Fibre remains connected during local power failures, but your modem doesn’t. Power Backup complements Bell’s fibre network by keeping the modem powered, so all connected devices stay online during local power failures. To support this, Bell now offers two uninterruptible power supply (UPS) options, maintaining connectivity for up to nine hours. Customers with compatible external power supplies can also continue to work, stream or surf when the power is out.
Power Backup is available across Ontario, Québec, Manitoba and Atlantic Canada.