Samsung AirxTouch interactive touchless kiosk

Samsung Canada’s AIRxTOUCH is a Touchless Interactive Kiosk

Samsung Canada has introduced its new AIRxTOUCH Kiosk Series 3, a touchless interactive kiosk designed for the foodservice industry, retail, hotels, transport hubs, and other high-traffic spots. Already launched through St-Hubert restaurant locations throughout Quebec, the kiosks are designed to help speed up transactions, improve accuracy, and allow for a touchless experience.  

The kiosk was designed by iNUI Studio leveraging a Samsung QMR Series 55” display along with Air Touch optical sensors and a powerful processor. Available in a variety of colours, the touchless kiosk can be customized for different high-traffic environments.

St-Hubert, a Canadian casual dining restaurant chain, recently rolled out several kiosks at locations in Montreal and Laval, QC. With the Air Touch technology, customers can order their meals on a touchless display without the need to physically touch the surface of the screen.

Samsung AirxTouch interactive touchless kiosk

Richard Scofield, President, St-Hubert Group, says the company is “proud to be the first in North America to implement this new contactless ordering system, which combines technology from Samsung and iNUI Studio along with high-level service to take care of our customers.”

Based on powerful proprietary image-processing algorithms, the patented Air Touch technology delivers mid-air interaction from as far as 5 cm from the screen and an intuitive user experience. Allowing click, double-click, drag and drop, slide, and zoom interactions – all with a precision of 3 mm – it’s as easy to use as a conventional touch device, says Samsung.

“It’s been rewarding to partner with Samsung Canada for the first implementation of our technology in North America,” adds Olivier Raulot, Founder and CEO, iNUI Studio. “Thanks to Samsung’s display technology, we are able to build a new kiosk standard for quick-service restaurants. Air Touch is as simple to use as traditional devices, but with the added benefit of promoting hygiene. By trusting us as well as our technology, St-Hubert is continuing to strengthen its leadership position in the market.”

The Samsung QMR Series 55” Display used in the kiosk delivers intelligent UHD upscaling and rich flawless colours with Dynamic Crystal Colour. Featuring a slim design, the screen provides ultra-high definition 4K resolution.

“We are proud to partner with iNUI Studio to deliver new innovations in contactless ordering,” comments Mary Peterson, Vice President, IT & Enterprise Solutions, Samsung Electronics Canada. “Today’s consumers expect self-service options everywhere they shop, including quick-service restaurants like St-Hubert. Together, we are leveraging state-of-the-art technology to create a convenient and safe customer experience.”